What is you cancelation/rescheduling policy?

You have up until 24 hours prior to the day of the flight to cancel for any personal reasons and we will issue you a full refund or reschedule at no additional cost. Cancelations and reschedules within 24 hours of your flight result in a $50 fee.

Do you accept walk - ins?

No. We require that you make a reservation online or over the phone. However, you can book up until the day you want to fly, assuming we still have availability.

Can I pay cash when I arrive?

No. Payment has to be made upon booking with a Visa, Mastercard, AmEx or Discover card.

What Happens in the event of inclement weather the day of my flight ?

Just like commercial airlines, we make the determination the day of the flight if we have to cancel due to weather. We will contact you at least an hour prior to your scheduled departure time to reschedule or issue you a refund.

What kind of weather would cause you to cancel my flight?

We require 6 miles of visibility or more and a cloud layer that is above 600 feet. We can fly in light rain as long as we have the visibility we require. We do not fly in electrical storms or heavy gusty winds.

Are there any Height or Weight restrictions?

The only passenger restriction is no single passenger can weight more than 300 lbs. Taller passengers can sit up front next to the pilot for more leg room.

How early do I need to arrive?

We ask that you arrive 30 minutes prior to your scheduled departure time. This allows time to find the location once inside of the Peachtree Dekalb Airport area, park, and walk inside the Signature Flight Support lobby. We also recommend you allow ample time for potential traffic delays that are common in the Atlanta area. Your 2nd confirmation email upon booking will have detailed instructions & directions; please make sure to open it beforehand.

Yes! There are no age restrictions. Children 2 and under can sit in a parent’s lap and fly for free. Over the age of two they require their own seat and must pay for a regular priced ticket.

Can pregnant women fly?

Yes! We only fly at 600-800 feet, so altitude is not a concern.

Can you land at locations other than airports?

Yes we can land on private property as long as we have a flat, level 60’ X 60’ space and permission from the property owner.

How many passengers can fly at once ?

We can accommodate up to 4 passengers and the pilot.

What are the best times of day to fly?

Our pilots would say any time of day is a good time to fly! However, some of the most popular times would be around 12:00pm or 1:00pm when the sun is highest in the sky. There are not a lot of shadows on the ground at that time, so it is easy to see everything. Sunset is always a popular time for a romantic flight. And finally, nighttime is quite popular. The city lights up beautifully at night!

Can we bring our phones?

Yes you can take all of the pictures and video during the flight that you would like.

Is there a dress code?

NO. Just wear whatever you are comfortable in. There is a short walk of about 100 yards from the terminal building to the helicopter, so you are aware of that. The helicopter has heating and air-conditioning, so you will be comfortable during the flight.

I want to propose. How can I make it extra special?

We love being a part of proposals! We offer a number of different add-ons to make your experience extra special with us. We also offer off-site landings at several venues if you really want to go big. Please refer to the Events tab dropdown and view our Proposals options there.

Frequently Asked Questions

Atlanta, Georgia

You have up until 24 hours prior to the day of the flight to cancel for any personal reasons and we will issue you a full refund or reschedule at no additional cost. Cancelations and reschedules within 24 hours of your flight result in a $50 fee.
No. We require that you make a reservation online or over the phone. However, you can book up until the day you want to fly, assuming we still have availability.
No. Payment has to be made upon booking with a Visa, Mastercard, AmEx or Discover card.
Just like commercial airlines, we make the determination the day of the flight if we have to cancel due to weather. We will contact you at least an hour prior to your scheduled departure time to reschedule or issue you a refund.
We require 6 miles of visibility or more and a cloud layer that is above 600 feet. We can fly in light rain as long as we have the visibility we require. We do not fly in electrical storms or heavy gusty winds.
The only passenger restriction is no single passenger can weight more than 300 lbs. Taller passengers can sit up front next to the pilot for more leg room.
We ask that you arrive 30 minutes prior to your scheduled departure time. This allows time to find the location once inside of the Peachtree Dekalb Airport area, park, and walk inside the Signature Flight Support lobby. We also recommend you allow ample time for potential traffic delays that are common in the Atlanta area. Your 2nd confirmation email upon booking will have detailed instructions & directions; please make sure to open it beforehand.
Yes! There are no age restrictions. Children 2 and under can sit in a parent’s lap and fly for free. Over the age of two they require their own seat and must pay for a regular priced ticket.

Yes! We only fly at 600-800 feet, so altitude is not a concern.
Yes we can land on private property as long as we have a flat, level 60’ X 60’ space and permission from the property owner.
We can accommodate up to 4 passengers and the pilot.
Our pilots would say any time of day is a good time to fly! However, some of the most popular times would be around 12:00pm or 1:00pm when the sun is highest in the sky. There are not a lot of shadows on the ground at that time, so it is easy to see everything. Sunset is always a popular time for a romantic flight. And finally, nighttime is quite popular. The city lights up beautifully at night!
Yes you can take all of the pictures and video during the flight that you would like.
NO. Just wear whatever you are comfortable in. There is a short walk of about 100 yards from the terminal building to the helicopter, so you are aware of that. The helicopter has heating and air-conditioning, so you will be comfortable during the flight.
We love being a part of proposals! We offer a number of different add-ons to make your experience extra special with us. We also offer off-site landings at several venues if you really want to go big. Please refer to the Events tab dropdown and view our Proposals options there.